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Dave in service is a great guy to deal with. I also had a good experience with Norm the service manager. Warranty parts for my truck were backordered with a two week wait. Instead of being without my vehicle for 2 weeks they were able to make some calls and get me back on the road within a day or two. I really appreciate the extra mile they went for me and my family. Thanks Grove Chrysler Dodge!
in the last week
Very quick, courteous service. Very happy with our purchase. The sales manager and finance manager are professional and personable. Highly recommend!
a week ago
Bought my vehicle used, 2017 Dodge Caravan, and not taken care of very well. Never dealt with Grove Chrysler so thought I would give them a try. I'm pretty particular. They were great at updating my information to match the vehicle, booked an appointment for a lot of issues that I came across, some warranty and some not. Had it services, new tires put on, warranty issues taken care of and a Gold Detailing Package done. The Service Advisor kept me informed during the day and let me know early that they needed to keep if overnight. Picked it up the next day and looked brand new and smelt better. The invoice was very itemized so I could follow it easily and the Advisor answered all questions. The detailing was super awesome. Like I said I am a bit over the top when it comes to a clean vehicle and when I am paying for it it better meet my expectations. My expectations were met and beyond. Drove it home and all the issues were dealt with and it ran like new. Thank you Grove Chrysler for being customer orientated and making customer satisfaction important to your company. I hope you stay that way. I would highly recommend Grove Chrysler's Detailing and so far their service has been great. If I run into an issue I will be sure to update my review.
3 months ago
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